When using End Point Analysis (EPA), the plug-in fails to start or fails to scan after starting on MAC. Using a web browser does not initiate the scan, even when using ICA-Proxy for EPA. The following errors are displayed: Cannot connect to NetScaler Gateway. Contact your help desk with following information: Endpoint analysis process failed.
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NG_10_5_54.zip
Software Solution Disclaimer
This package contains a software solution that has been replaced by a more recent version available for download from the Citrix support website (support.citrix.com). It is provided merely for your convenience. Citrix recommends applying the most up-to-date version of the software, which addresses the fix or enhancement being targeted. Later versions of the release may include multiple changes that address different areas including security vulnerabilities, code fixes, and enhancements. Installation of this software should only be performed on test or developmental environments. This software is not supported and is provided 'AS IS.' You are solely responsible for your selection and use of the software. Any reported issues will require the most current revision of the software (http://www.citrix.com/English/SS/supportThird.asp?slID=5107&tlID=1861652). Please visit our security site for additional security notices and information (support.citrix.com/securitybulletins ).
CITRIX MAKES NO REPRESENTATIONS OR WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PROVIDED SOFTWARE SOLUTION. THE SOFTWARE SOLUTIONS ARE DELIVERED ON AN 'AS IS' BASIS WITH NO SUPPORT. YOU SHALL HAVE THE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACK-UP OF ANY DATA USED IN CONNECTION WITH THE SOFTWARE SOLUTION. IN NO EVENT SHALL CITRIX BE LIABLE FOR (i) SPECIAL, INDIRECT, DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR (ii) ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THE SOFTWARE SOLUTION, WHETHER AN ACTION IN CONTRACT OR TORT, INCLUDING NEGLIGENCE, OR OTHERWISE.
Applicable ProductsMaintenance build package name: build-10.5-54.9_nc.tgzFor: NetScaler Gateway 10.5, Build 54.9 Replaces: None Date: December, 2014 Language supported: English (US) Readme version: 1.4 Important Note
Caution! Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
Where to Find Documentation
This document describes the issue(s) solved, new features, and known issues in this build and includes installation instructions.
The latest version of the product documentation is available from Citrix eDocs at http://edocs.citrix.com.
Installing This Maintenance Build
The latest version of the NetScaler Gateway software can be downloaded from the Citrix web site.
To download the NetScaler Gateway software from the Citrix web site
Netscaler Gateway Endpoint Analysis Plugin
When the software is downloaded to your computer, you can install the software by using the Upgrade Wizard in the Configuration Utility or the command-line interface.
To install the maintenance build by using the Upgrade Wizard![]()
![]() To install this maintenance build by using the command-line interface
NetScaler Gateway 10.5 Compatibility with Citrix Products
The following table provides the Citrix product names and versions with which NetScaler Gateway 10.5 is compatible.
Supported Receivers and Plug-ins
New Features from Previously Released Maintenance Builds
Fixed Issues in This Release
Known Issues in This Release
Issues Fixed from Previously Released Maintenance BuildsNetscaler Endpoint Analysis
Endpoint Analysis
Licensing
Logon and Authentication
Miscellaneous
Citrix Access Gateway Endpoint Analysis
Session and Connection
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